Downstream Boatworks Privacy Policy
Last updated: September 28, 2026
Who we are
Downstream Boatworks runs the website https://downstreamboats.com. If you have any question about this policy, email us at info@downstreamboats.com.
What we collect
When you place an order we collect your name, email address, phone number, billing address and shipping address so we can process, ship and support your order. When you contact us we keep the details you send. We do not store your full card number. Payments are handled by our payment providers (WooPayments, Square and PayPal) under their own privacy policies.
Cookies and analytics
Our site uses cookies to keep your cart working, to remember your preferences and to understand how visitors use the site. We may use tools from Google and Meta (Facebook and Instagram) to measure visits and show our products to people who may be interested. You can block cookies in your browser settings.
How we use your information
We use your information to fulfil orders, answer questions, handle returns and warranty claims, prevent fraud, and, if you agree, send you news about our products. We never sell your personal information.
Sharing
We share your information only with the services we need to run the store, such as payment processors, shipping carriers and our hosting provider, or when the law requires it.
How long we keep it
We keep order records for as long as needed for accounting, tax and warranty purposes. You can ask us to delete other personal information at any time.
Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing info@downstreamboats.com.
Returns
Our refund and returns policy is here: https://downstreamboats.com/refunds/
